Refund policy

Returns
  • Any variation in the colour or pattern are part of the beauty of being produced machine free and we cannot accept a return based on any minor imperfections in the printed design.
  • If you are not totally satisfied with your purchase, you can return your goods for whatever reason, provided we get them back within 14 days and in perfect original saleable condition.
  • Please email alice@indiandclem.co.uk so we can keep an eye out for your returned item.

  • Then simply post your jacket back to us in unworn condition, with all original packaging and tags within 14 days.

  • We cannot accept returns that have been worn, soiled or that are returned outside the 14-day period.

  • Returns Address: Indi&Clem, Harnage House, Harnage, Cressage, Shrewsbury, Shropshire SY5 6EJ

  • Your return will be processed and your refund will be processed and a credit will automatically be applied to your original method of payment. Please allow a week from receipt of parcel before the refund is completed.

  • All items returned to us are at your own risk, so we recommend using a recorded postal service.